📜 Smart Life Machines – Policy Page
Welcome to Smart Life Machines. We are committed to providing a secure, transparent, and customer-focused experience for all our clients worldwide. Please review the following policies to understand how we operate and protect your interests.
🔐 Privacy Policy
We respect your privacy and are committed to protecting your personal information.
- We collect only essential data to process orders, improve services, and communicate with you.
- Your information is never sold or shared with third parties without your consent.
- All transactions are secured using SSL encryption.
- You may request access, correction, or deletion of your data at any time.
For full details, please refer to our Privacy Statement.
🚚 Shipping Policy
We ship globally with trusted logistics partners.
- Processing Time: Orders are processed within 1–3 business days.
- Delivery Time: Varies by region (typically 5–15 business days).
- Tracking: You’ll receive a tracking number once your order is dispatched.
- Customs & Duties: International customers are responsible for any applicable import fees.
🔄 Return & Refund Policy
Your satisfaction is our priority.
- Returns: Accepted within 30 days of delivery for unused items in original packaging.
- Refunds: Processed within 7–10 business days after inspection.
- Exchanges: Available for defective or incorrect items.
- Non-returnable items: Customized products, clearance items, or those marked “Final Sale.”
To initiate a return, please contact our support team at [support@smartlifemachines.com].
🛡️ Warranty Policy
We stand behind the quality of our products.
- Most items come with a 1-year limited warranty covering manufacturing defects.
- Warranty does not cover damage due to misuse, accidents, or unauthorized repairs.
- To claim warranty service, provide proof of purchase and product details.
📞 Customer Support
We’re here to help.
- Email: info@smartlifemachines.com
- Phone: +1-XXX-XXXXXXX (Mon–Fri, 9am–6pm )
- Live Chat: Available on our website during business hours
⚖️ Terms of Use
By using our website, you agree to:
- Provide accurate information during checkout
- Use our products responsibly and legally
- Respect our intellectual property and content