Returns & Refunds Summary:
Country of Sale: United States
Product Condition: New
Return Window: 30 Days
Return Method: By Mail
Currency: USD
Restocking Fee: Free
Refund Processing Time: Within 10 business days
Returns & Refunds Details:
We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return eligible items according to the policy below.
Eligibility for Returns
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Items must be new, unused, and in original packaging
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Return requests must be made within 30 days of receiving the product
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This return policy applies to orders shipped within the United States only
Return Process
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All returns are accepted by mail
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To initiate a return, please contact our support team before sending the item
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Returned items must be securely packaged to avoid damage during transit
Refunds
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Once we receive and inspect the returned item, we will notify you about the refund status
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Approved refunds are processed within 10 business days
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Refunds will be issued to the original payment method
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No restocking fee will be charged
Non-Returnable Items
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Used, damaged, or altered products
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Items returned after the 30-day return window
Contact Us
If you have any questions about our Return Policy or need assistance with a return, please contact us:
Address:
437 George Street
Brooklyn, NY 11206
United States
Email: info@smartlifemachines.com
Phone: +1 (845) 465-5977
Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (EST)
We usually respond within 24 hours.